Jan 08, 2025

How to build a winning AI strategy 

Back to list view

Artificial intelligence helps companies do their work faster, more accurately, and sometimes even easier. AI can be used almost everywhere: from factories to hospitals or schools. But if you just take and implement AI without a plan, there will be little benefit. You need an approach – specific and understandable. 

An AI strategy is a way to understand how exactly to use this technology in your company so that it brings benefits. For example, what can be improved? What tasks can be simplified? How will all this fit into the work and bring real results? The strategy helps to avoid chaos and correctly allocate energy, time, and money. 

In this article, we will take a detailed look at what an AI strategy is, its most important components, the main challenges that companies face, as well as tips to help you develop and implement an effective AI strategy plan for using artificial intelligence in your business. 

What is an AI strategy? 

An AI strategy is a plan that helps a company determine why it needs artificial intelligence and how to implement it correctly, considering business goals, existing processes, and resources. A good strategy answers the questions: what tasks should be automated, how AI will fit into the overall work, and what benefits it will bring.  

In other words, an AI strategy is the connection between technologies and the real needs of a company. It helps to understand where exactly AI can make work more efficient, improve customer interactions, or speed up processes. In addition, it considers possible difficulties, such as limited data or lack of expertise, and suggests ways to solve them. 

Why your business needs an AI strategy 

AI can be a powerful tool, but without a strategy, it may work chaotically and does not bring the expected benefits.  

  • Targeted use of technologies. An AI strategy helps understand where AI is really needed and where it will only complicate processes. This eliminates unnecessary expenses and allows you to focus on important tasks. 
  • Synchronization with business goals. A clear strategy ensures that AI implementation does not deviate from the overall direction of the business. All decisions are made considering your long-term plans and objectives. 
  • Rational allocation of resources. An AI strategy helps avoid chaotic implementations. It determines in advance what resources – data, specialists, time – will be needed for successful implementation. 
  • Risk management. With the help of a strategy, potential problems such as a lack of data or employee resistance can be identified in advance and prepared for accordingly. 
  • Measurable results. Having a strategy provides clarity on goals, making it easier to evaluate the success of AI implementation and adjust the plan if needed. 

We specialize in full range of AI services, covering areas like machine learning, natural language processing, and big data. From building an AI strategy to implementing it in your company, we would be assist you on your journey.

Request a free consultation on AI strategy

Contact us

Key components of an effective AI strategy 

Many companies don’t actually know what AI can do and how it can help their business. Since AI is still a new technology, it’s helpful to get expert advice to make sure you’re on the right track and avoid common mistakes.  

In this section, we’ll go over the key components of a successful AI strategy framework and show how to make the most of AI while avoiding typical challenges. 

Vision and objectives 

Any AI initiative starts with a clear vision. The main task is to clearly understand why AI is needed and what results you want to achieve. This may include: 

  • Making operations faster or cheaper. 
  • Reducing costs, for example, on unproductive processes or standard operations. 
  • Employees can be retrained to hand over routine tasks to AI, freeing them up to perform more complex tasks that AI cannot handle. 
  • Implementation of innovation in industries like tech, healthcare, and finance, although in some industries, for example, in traditional manufacturing, this may be less relevant. 

However, many organizations face challenges when defining their AI vision, primarily because they are unsure of what AI can actually do. Unlike more established technologies, AI presents many new possibilities, and businesses often struggle to determine how they can best leverage them.  

Companies need to clarify their goals by exploring what AI can realistically achieve, avoiding misconceptions about its capabilities, and identifying areas where it can add value. It’s important to have a concrete understanding of what is both achievable and beneficial, and what areas might not be suitable for AI at this stage. 

Use сases and priorities 

Identifying the most important areas for AI application helps companies focus their resources where they will bring the greatest value. By analyzing business operations and identifying top priorities, organizations can determine where AI will provide the best return on investment. This focused approach ensures that efforts are directed toward areas that will significantly improve efficiency and productivity. 

It is also crucial to set realistic expectations when implementing AI. Most organizations are more likely to use existing AI solutions and adapt them to their specific needs, rather than building custom models from scratch. This approach saves time and resources while still enabling businesses to leverage the power of AI to achieve their goals effectively. 

Technology and tools 

Choosing the right technology, infrastructure, and tools is key to creating AI business strategy and successfully implementing AI. Companies should decide whether to use third-party cloud solutions or deploy models on-premises, based on their willingness to invest in infrastructure and the desired level of control over data.  

When opting for external AI providers, it’s crucial to determine which data can be shared and under what conditions, ensuring that sensitive information is handled securely and in compliance with internal policies. An essential part of this process is managing personal data – understanding where it is sent, how it is processed, and ensuring it is protected throughout the AI workflow. 

Contract terms with these providers should also be closely monitored to ensure transparency and maintain control over data usage. This is particularly important for companies that deal with non-personal data, as they may prefer not to share certain information globally, even if it’s not sensitive. Properly managing both personal and non-personal data is key to maintaining security, compliance, and control over the information shared. 

It is also essential to assess which technologies and solutions can scale for long-term use cases. As AI solutions evolve, companies should be prepared for ongoing investments and adaptability. Regularly reviewing and updating contracts with external providers helps ensure that the integration of third-party services remains aligned with business goals and regulatory requirements, safeguarding both data privacy and operational control. 

Talent and expertise  

Building a strong team and attracting experts are key steps for a successful AI implementation strategy. It is essential not only to hire specialists such as AI engineers, data scientists, and domain experts, but also to teach employees how to use AI effectively and responsibly. 

For many organizations, working with external consultants or experts can be a valuable option, especially when integrating ready-made solutions into the business. External teams are often needed to assess what can be achieved with AI tools, in which areas of a particular business it is best to integrate AI, how to make an AI system secure and compliant with privacy standards and much more. 

Integration and scalability 

Seamless AI integration into existing workflows helps minimize disruptions and speed up employee adoption. This process requires a thorough analysis of the current infrastructure and identifying points where AI can bring the greatest benefit. 

Scalability is key to supporting business growth. AI solutions should be flexible to adapt to changing requirements and increasing data volumes, while remaining compatible with existing systems and technologies. 

Quality metrics and performance measurement 

Defining clear performance metrics not only measures success but also identifies areas for improvement. Metrics such as model accuracy and performance are key to assessing the quality of implemented AI solutions. 

Special attention should be paid to return on investment (ROI) metrics that demonstrate the financial viability of projects. This allows the company to determine how to optimize resources to achieve long-term goals. 

Challenges and why AI strategies fail 

What can AI do? How can it be used? Where can it be applied? Many companies struggle to find answers to these questions. In this section, we’ll address some of the most common challenges businesses face when implementing AI and provide guidance on how to overcome them. 

1. Lack of clear objectives 

Challenge: Many companies start implementing AI without a clear understanding of its potential applications, which often leads to wasted resources and ineffective solutions. AI is still a new field and many companies don’t know exactly in which tasks it will work better and in which it will work worse. Without clear goals, all efforts risk becoming just a “process for the sake of process”, which will not bring tangible benefits. 

Solution: Before starting an AI project, it’s crucial to have a clear understanding of the tasks you want to accomplish and how you’ll measure success. Using benchmarks can be a great way to see what others have achieved in similar projects, giving you a solid point of reference. It’s also helpful to look at what other companies are doing, explore existing solutions, and consult with experts. This approach ensures that AI is integrated effectively into your business strategy, leading to real, measurable results. 

2. Limited technical expertise  

Challenge: One of the main challenges in developing and implementing AI solutions is the lack of practical experience and the necessary skill set among the specialists involved. Many teams may have theoretical knowledge but lack hands-on experience in applying AI in real-world scenarios. 

Solution: To overcome this, it’s crucial to involve external consultants or companies with proven experience in AI implementation. It’s always better to have specialists who have successfully deployed AI solutions in their past projects. These experts don’t just know how AI works in theory – they understand the technical details that come with real-world implementation. Key aspects they bring to the table include: 

  • Performance: Ensuring that the AI model performs as expected under real conditions. 
  • Applicability: Understanding how well AI is suited for a particular task and whether it’s the right tool for the job. 
  • AI hallucinations: Recognizing and addressing the phenomenon of AI “hallucinations,” where the system generates incorrect or nonsensical results. 
  • Human oversight: Acknowledging that AI outputs need to be reviewed and validated by humans to ensure accuracy and reliability. 
  • Data preprocessing & postprocessing: Understanding the importance of preparing input data correctly before feeding it into the AI system, and ensuring the output is processed appropriately afterward. 

3. Ethical and regulatory issues + safety risks 

Challenge: AI raises significant concerns around transparency, bias, and data privacy, with GDPR being a key regulatory concern for most organizations. Understanding where data is stored, how it is used, and ensuring it is handled responsibly are crucial issues that need to be addressed to maintain compliance and trust. 

Solution: 

  • Use of on-premise AI: One solution is to rely on local AI, where the company has full control over all processes. With this approach, all data handling and AI operations are kept within the company’s own servers, offering greater control over security and compliance. 
  • Cloud solutions: If ready-made solutions like Azure are used, it’s essential to understand the guarantees and commitments they offer in terms of data privacy. Ensuring these providers don’t misuse data and comply with regulations is key. By thoroughly reviewing their terms and conditions, companies can make more informed decisions about which AI services are safe to use. 
  • Ethics and regulations: Implement AI solutions with ethical and legal principles in mind. For example, conduct regular audits of where and how data is used. 
  • Security: Protect AI models with robust cybersecurity measures and regularly scan them for vulnerabilities. Don’t forget about data access rights separation, as this remains a complex but important aspect. 
  • Preprocessing and postprocessing: To effectively manage data and minimize risks, it is important to properly handle data at the preprocessing stage (e.g. cleaning and anonymization) and postprocessing (e.g. analyzing the results and adapting them to business goals). 

4. Access control and data segmentation 

Challenge: One of the challenges with AI models is managing access to information. AI systems work with large volumes of data, but it can be difficult to ensure that sensitive data is only accessible to the right people. The challenge lies in not only feeding data to the models but also teaching them how to control who gets access to which information. This is especially critical when dealing with private or sensitive data. 

Solution: To address this, it’s important to design AI models with access control in mind from the start. For example, set clear rules about which data is accessible to which users or systems, and make sure these rules are integrated into the model’s settings. By doing this, you can ensure that sensitive information is only shown to those who are authorized to see it, while keeping other data protected. Planning for this upfront can save time and reduce the risk of data breaches. 

5. Integration with existing systems 

Challenge: Integrating AI into existing systems can be rather challenging. The difficulty lies not only in the technical aspects but also in ensuring that new solutions complement the current infrastructure harmoniously, rather than creating a “blank spot.” 

Solution

  • Plan the integration process in advance to ensure a smooth transition. 
  • Test compatibility between existing systems and new AI solutions. 
  • If necessary, update the infrastructure in stages to avoid disruptions. 
  • Gradually introduce AI into the system to minimize potential failures and ensure smooth adoption. 

6. Quality assurance for AI outputs 

Challenge: AI outputs are not always obvious or predictable, which makes them difficult to validate and adopt. It’s essential to recognize that what AI generates needs to be carefully reviewed. The quality control of these outputs, as well as the quality of the results AI produces, requires a specific set of expertise and knowledge. Without proper validation, there’s a risk of making decisions based on inaccurate or incomplete information. 

Solution

  • Implement quality control processes: Set up systematic checks to ensure AI outputs are accurate and reliable. 
  • Human validation: AI outputs should be reviewed by human experts before they are presented to end users, ensuring that any potential issues are caught early. 
  • Create test data sets: Use test scenarios to simulate AI behavior in various conditions, helping to predict how the system will perform in real-world situations. 
  • Engage experts: Quality control of AI outputs requires expertise, so involving professionals with a deep understanding of both the technology and the domain is crucial. This ensures the reliability of the AI’s results and helps avoid costly mistakes. 

7. Proper accounting of costs for AI solutions 

Challenge: Implementation of AI technologies requires careful accounting of costs, especially when it comes to ready-made models. Using on-premise models requires equipment, which is often quite expensive, as well as regular maintenance, including creating backups, which further increases costs. In addition, it is necessary to consider the costs of specialists who will organize and support the entire infrastructure. 

Solution: 

  • Cost optimization. Estimate possible costs for hardware, software, and specialists. Consider using cloud solutions to reduce equipment and maintenance costs. 
  • Automation and monitoring. Implementation of automatic monitoring systems will help reduce personnel costs and avoid unexpected costs. 
  • Budget control and planning. Regularly analyze the costs of supporting models and infrastructure in order to identify unnecessary costs in time and optimize them. 

Measuring the success of AI strategy 

Assessing the effectiveness of your AI strategy helps understand how successful AI technologies are implemented and their impact on the business. It’s important to go beyond traditional metrics to consider how AI projects contribute to long-term goals and operational improvements.  

Below are some AI use cases and metrics to help measure AI success and make informed decisions. 

AI use case Metrics 
Customer service AI Reduced resolution time, CSAT scores, increased chat volume handled. 
Predictive analytics Model accuracy, forecast precision, ROI from predictions (e.g., stock optimization). 
Marketing automation Campaign ROI, lead conversion rates, customer engagement metrics. 
Operational efficiency Reduced processing time, cost savings, error rate reduction. 
Supply chain optimization Delivery time accuracy, cost reduction, inventory turnover rate. 
Fraud detection Number of fraud cases detected, false positive rate, reduction in losses. 
Product recommendation systems Click-through rate, conversion rates, customer satisfaction with recommendations. 

Conclusion 

Implementing artificial intelligence in business is not just a trend but a strategic step that can radically change processes and help reach new heights. A properly built AI implementation strategy allows you to make the most of the technology’s capabilities, improve the quality of decision-making, increase productivity and provide competitive advantages. However, for AI to bring real benefits, you need to not only choose the right tools but also correctly integrate them into existing processes, adapt them to the unique needs of your business, and monitor the results. 

Software Aspekte can become your reliable partner on the path to successful integration of AI into business. We will help you with AI strategy development that perfectly matches your goals and objectives and provide professional support at every stage of implementation. Regardless of whether you want to increase work efficiency, improve customer experience or optimize operational processes, we will help you create a solution that will deliver results. Contact us, and together, we will build a solution for your business! 

FAQ

An AI strategist is someone who plans and guides how a company can effectively implement artificial intelligence into its operations. They assess the business needs, identify areas where AI can add value, and create a roadmap to integrate AI technologies. It’s a mix of technical knowledge and business strategy, ensuring that AI solutions align with the company’s goals.
An AI solution strategy is an AI strategy plan for implementing AI technologies to solve specific business challenges. It includes choosing the right AI tools, defining how to use them in existing workflows, and ensuring that the solution is scalable and sustainable. The goal is to drive business improvements, whether that’s increasing efficiency, enhancing customer experience, or enabling better decision-making.
An AI strategy is a comprehensive approach to adopting AI within a business. It covers everything from identifying business goals, selecting the right technologies, and securing the necessary resources, to managing risks and measuring success. It’s essentially a roadmap for how AI will be used to drive innovation, improve operations, and provide a competitive edge.
AI strategy is important because it helps businesses use AI in a focused, effective way. Without a clear strategy, AI projects can become disjointed or fail to deliver the desired results. A solid AI strategy ensures that AI aligns with business objectives, delivers real value, and is sustainable in the long run. It also helps in prioritizing resources, managing risks, and staying ahead of competitors who are also adopting AI.
To start developing an AI strategy, first assess your business needs and objectives. Identify the areas where AI can add value or solve problems. Then, evaluate the available technologies, data requirements, and the resources (people, skills, budget) needed for successful implementation. After that, create a roadmap that outlines the key milestones, risks, and how you’ll measure success. It’s also important to ensure that the artificial intelligence strategy remains flexible as AI technologies and business needs evolve.
Some of the key challenges in implementing AI include a lack of skilled talent, insufficient data quality, and the complexity of integrating AI with existing systems. Businesses might also face issues with securing enough resources or aligning AI projects with strategic goals. There are also ethical concerns around data privacy and transparency, as well as the potential resistance to change from employees or stakeholders who are unfamiliar with AI technologies.
To measure the success of an AI strategy, focus on specific metrics tied to business objectives. For example, look at improvements in customer experience (like reduced response times or increased satisfaction scores), operational efficiency (like cost savings or error reductions), or business outcomes (such as increased revenue or ROI). Regularly reviewing and adjusting the artificial intelligence strategy based on these metrics will help ensure that the AI initiatives stay on track and deliver real value to the business.
Request a free consultation
make contact

Contact Us







    I have read the Privacy Policy and agree

    Select subject areas

    Vielen Dank!
    Ihre Anfrage wurde erfolgreich verschickt.